Course Description:

MCT Instructor Skills Certification Workshop​: This workshop prepares you with essential presentation and communication techniques to become an effective Microsoft Certified Trainer. It focuses on helping you build the skills, strategies, and tools required to deliver impactful Microsoft training.

Suitable for both new and seasoned trainers, the course offers actionable methods to tailor learning experiences and boost engagement.

Course Objectives:

This course aims to enhance your abilities as a Microsoft Certified Trainer. After completing the program, you will be able to:

• Apply adult learning concepts in course planning and delivery
• Evaluate learner profiles and adapt instruction accordingly
• Strengthen your communication and presentation abilities
• Use engagement methods and training tools to support learning outcomes
• Develop a confident and effective delivery style

Course Format and Delivery:

Delivered live by an instructor, this course is available both online and in-person. It follows a flexible format to support both physical and virtual participation.

Alongside self-paced material, you will attend two scheduled virtual live sessions with the instructor across two weeks. These sessions allow for interactive discussions, questions, and direct feedback.

The total estimated time required is 16 hours. Please refer to the Course Outline for further details.

Throughout the course, students must complete tasks and discussions that test their understanding and practical application.

Course Prerequisites and Materials:

Before joining this course, students need basic computer skills and technical certification knowledge.

Virtual live sessions use Microsoft Teams.

Students must install Teams and have a valid Microsoft account for smooth communication and collaboration.

Assessments and Course Completion:

A 75% overall score is required from graded components.

• Participation and Engagement: 20% – attend sessions, ask questions, and join discussions.
• Knowledge Assessment: 20% – evaluate learning through quizzes or similar tasks.
• Final Project: 60% – deliver a live session on a chosen topic and receive written feedback.

All assessments must be submitted by the course end for a certificate meeting Microsoft MCT requirements.

Course Outline:

Unit/Module 1: Introduction to ICT trainer education

• Core teaching skills
• Knowledge transfer in ICT settings
• Learning from past training experiences
• Key training elements: time, learners, goals, content, value, materials, and interaction

Unit/Module 2: Planning your course

• Defining learning goals
• Trainer’s subject expertise
• Understanding learner profiles
• Tools and methods for knowledge delivery
• Performance assessment and analysis
• Managing expectations and measuring outcomes

Unit/Module 3: Learning process dimensions

• Teaching scope: time, content, learners, and objectives
• Building course agendas
• Designing activities and learner engagement
• Selecting effective materials
• Motivating both trainer and learners
• Managing teaching pace and structure

Unit/Module 4: ICT learning components

• How ICT training differs from other fields
• Effective methods: labs, simulations, real-world scenarios
• Understanding learner groups and training formats
• Use of official vendor labs: benefits and considerations
• Tools: simulations, videos, resources, and hands-on practices
• Equipment in face-to-face settings: whiteboards, projectors, screens
• eLearning platforms and hybrid training benefits
• Using AI to boost learning outcomes

Unit/Module 5: Learning progress through the course

• Trainer-student rapport
• Enhancing communication
• Aligning daily and overall course plans
• Adjusting to learners’ evolving needs
• Tracking and encouraging learner satisfaction
• Driving motivation and active participation
• Measuring in-course learning

Unit/Module 6: Measuring outcomes – MTMs

• Final course evaluation
• Tracking goal achievement
• Linking course content to objectives
• Continuous assessment methods
• Learner and trainer evaluation
• Microsoft’s approach to evaluating MCTs in official MTM sessions

Unit/Module 7: Microsoft’s official ICT training path

• Microsoft student certifications
• Microsoft Competencies and Solutions for partners
• Overview of the ecosystem: distributors, partners, clients
• MCT benefits
• Requirements to retain certification
• Maintaining high service standards as an MCT